Carol has been an integral part of Pond Insurance Agency since 1988 and a licensed insurance agent since 1991.  Her prior sales experience has been an asset to PIA.  With several years’ knowledge of each department, Carol oversees all employee and office operations.  Taking care of every customer remains Carol’s first priority.  She diligently searches to find the best insurance coverage to meet each client’s needs at the best price available.

 Carol is a member of Independent Insurance Agents of Texas (IIAT), the National Association of Health Underwriters (NAHU), Texas Association of Health Underwriters (TAHU) and Texoma Association of Health Underwriters where she has served on the board of directors as Secretary/Treasurer since 2001 and had the honor of being named “Agent of the Year” for 2005 - 2006.  She also received the TAHU “Special Service Award” for 2007.  In 1999 Carol was the first agent in the greater Wichita Falls area to earn the designation of MHP, Managed Healthcare Professional.

Carol married her high school sweetheart, David, in 1980.  Their son, Derrick, currently lives and works in Midland TX with his beautiful bride, Amanda and baby daughter Anna. 

In her leisure time she enjoys traveling, shopping and spending time with family and friends.  She and her husband also like to spend time touring the country and participating in car shows in their 1937 Chevrolet 2 door Sedan.