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Customer Reviews

Ryan and Kayla have been FANTASTIC!!! Could not ask for a better group of...
Ryan and Kayla have been FANTASTIC!!! Could not ask for a better group of folks to navigate our Insurance needs.
—Jordan W

Kayla Mersiousky listened to our needs and was able to customize our policy to...
Kayla Mersiousky listened to our needs and was able to customize our policy to meet our expectation. The best customer service all around. Will always recommend Pond Insurance to family and friends for their insurance needs.
—Lamerle L
SW
Kayla was awesome to work with finding us auto insurance that was much less...
Kayla was awesome to work with finding us auto insurance that was much less than we had been paying. She is very professional and gets back to you. Love working with Pond Insurance Group. I have work with Carol for years and can not say enough good things about her. Jason, Carol and Kayla take good care of us.
—Sandra w

Kayla is always helpful and quick to respond. She is always patient with any...
Kayla is always helpful and quick to respond. She is always patient with any questions we have and doesn't hesitate to offer sound advice.
—Betsi M
JM
Kayla Mersiovsky is, hands down, the best agent. She's always quick to answer...
Kayla Mersiovsky is, hands down, the best agent. She's always quick to answer any policy questions or questions about rates. She always has the client's best interest at heart.
—Joy M

EXCELLENT CUSTOMER SERVICE, VERY QUICK TO RESPOND AND LISTENED TO MY NEEDS AND...
EXCELLENT CUSTOMER SERVICE, VERY QUICK TO RESPOND AND LISTENED TO MY NEEDS AND TOOK GREAT CARE OF ME.
—John B

I had a fantastic experience with Pond Insurance. Jennifer was professional,...
I had a fantastic experience with Pond Insurance. Jennifer was professional, friendly, and extremely knowledgeable. She assisted me with all my insurance needs, making the process smooth and stress-free. Highly recommend!
—Lindsey
RL
Struggled to find Insurance after my commercial policy had not been renewed for...
Struggled to find Insurance after my commercial policy had not been renewed for excess claims. Made the mistake in not calling Pond Insurance first after receiving this notice and stressed with trying to find coverage for over a month. Reached out to Pond Insurance, talked to Jennifer Coffie and got a quote back later that day. The process which seemed so daunting after being denied over and over again was finally done. Jennifer was able to get me quote that was far less than what I paid before being canceled. If I could do it all over my first call would have been to Pond Insurance. If you are in the market for insurance call then you won’t be disappointed. Customer service was very friendly and fast!
—Ricardo L

Kayla Mason listened to my needs for home,
and auto insurance. Went out of her...
Kayla Mason listened to my needs for home,
and auto insurance. Went out of her way to to find the best options and had it all set up in a timely manner!!! Thank you so much! Will definitely recommend her to my family and friends!
—Erica R

Pond insurance is the people to be with,there all great. Kayla is the best...
Pond insurance is the people to be with,there all great. Kayla is the best ever ! She has found me the best price and coverage possible
.Always happy to help.She is the best I have ever had..Coverages on home and auto..Give her a call at Pond insurance
Thank you Beverly
—Beverly S