Customer Reviews
JC
Cara Thomas did an excellent job helping us determine our organization's...
Cara Thomas did an excellent job helping us determine our organization's liability insurance needs. She provided a very timely, accurate quote and was there for follow-up to answer our questions. Excellent customer service!!!
—Jerry C
ZM
Worked with Kayla Mason at Pond Insurance with renewing Home/Auto, and getting...
Worked with Kayla Mason at Pond Insurance with renewing Home/Auto, and getting new quotes. She was an outstanding Agent and assisted me with getting a great price. Would recommend this Agent and company. 5/5 Stars!!
—Zac M
KG
Great service! Very attentive to customer needs and does not rush through the...
Great service! Very attentive to customer needs and does not rush through the process.
—Kristie G
Kayla Mason is an excellent agent and they saves me a lot of money on my car...
Kayla Mason is an excellent agent and they saves me a lot of money on my car insurance. I highly recommend them!!
—Outlaw I Network
I’ve been working with Pond insurance agency for the past two years, and I...
I’ve been working with Pond insurance agency for the past two years, and I can confidently say it’s been an excellent experience. Their professionalism, competitive rates, and prompt, courteous customer service set them apart. Every interaction — whether to ask a question, make a change, find a better quote — has been smooth and efficient.
It’s rare to find a company that consistently delivers on both value and service, but they do just that. I truly appreciate the peace of mind that comes with knowing I’m in good hands. I have worked with Cara and Katrina and they have both been excellent! Highly recommend!
—Palash J
I’ve worked with Katrina at Pond’s Insurance for the past year, and she’s...
I’ve worked with Katrina at Pond’s Insurance for the past year, and she’s been absolutely wonderful to work with! Last year she helped me find the lowest possible rate for my home insurance, and she made the whole process so easy and stress free. This year, she’s helping me again with my renewal and taking the time to look for the best options for me.
She’s professional, friendly, and really cares about helping her clients save money while getting the right coverage. I definitely recommend her to anyone looking for great service and affordable insurance!
—Zoe Y
KN
I had an outstanding experience working with Cara on securing Builders Risk...
I had an outstanding experience working with Cara on securing Builders Risk insurance. My situation was complicated and required extra effort, but she handled everything with genuine care. She took the time to explain each step, kept me updated throughout the process, and went above and beyond to make sure I had the right coverage.
I truly appreciate the hard work she put in; it made a stressful process so much easier. I highly recommend her to anyone looking for an insurance agent who is knowledgeable, and incredibly supportive!
—Kimberly N
The employment Katrina Avitia has did professional work on helping me with...
The employment Katrina Avitia has did professional work on helping me with getting a good insurance coverages and best price.
—Abonawaf A
CT
Cara helped me get a great rate, quickly, on our Commercial Car Insurance. She...
Cara helped me get a great rate, quickly, on our Commercial Car Insurance. She was easy to deal with, and was professional.
—Cameron T
CD
I really appreciated Cara's help with my insurance needs. I found her to be...
I really appreciated Cara's help with my insurance needs. I found her to be knowledgeable and professional. I do recommend her expertise in the Insurance business.
—Cathy D
